Terms and Conditions

Terms and Conditions

1 THOMPSON-SONG MEDIA PTE. LTD. is a company registered in Singapore. Our company registration number is 202320714N and our registered office is at 160 Robinson Road, #14-04, Singapore Business Federation Center, Singapore 068914. Bonne Charms is a website/mobile application published by Thompson-Song Media Pte. Ltd. You can contact us by writing to admin@bonnecharms.com. 

Accessing and Using the Site/App

            2 As a condition of your access to and/or use of the Site/App, you warrant that:-

  • All information supplied by you on the Site/App is accurate, current and complete;

  • You are 18 years of age or older in order to access and/or use the Site/App; and

  • You will not copy or distribute any part of the Site/App in any medium without Thompson-Song Media’s prior written authorisation.

3 You shall the solely responsible for your access to and/or use of the Site/App. Where you create a user account and password, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user account at any time, if in our opinion you have failed to comply with any of the provisions of these T&Cs.

Prohibited Activities

           4 You agree and undertake not to:

  • Use the Site/App for illegal purposes or other and conform with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws;

  • Impersonate any person or entity or to falsely state or misrepresent your affiliation with any person or entity;

  • Attempt to gain unathorised access to or interfere or disrupt computer systems or networks connected to the Site/App, interfere with other’s utilisation of the Site/App, or use or upload, any software or material that contains viruses, damaging components or malicious code which may impair or corrupt the Site’s/App’s data or damage or interfere with the operation of another user’s computer or mobile device or the Site/App; and

  • Post, promote or transmit through the Site/App any information, graphics, photographs, data and/or any other material that contains any virus or invasive or damaging code, program or macro; infringes any third-part intellectual property or any other proprietary rights; is defamatory, libelous or threatening; is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under any applicable law; and/or is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.

Links To Third Party Sites

5The Site/App may contain links to third party websites that are not affiliated with or owned, operated, or controlled by Thompson-Song Media, including third party payment system providers. You acknowledge and agree that Thompson-Song Media is not responsible for the content, privacy policies, or practices of such third party websites or the companies that own them. By using the Site/App, you expressly relieve Thompson-Song Media from any and all liability arising from your access and use of any third party website.


Intellectual Property Rights

6 Thompson-Song Media is the owner or the licensee of all intellectual property rights in and to the content on the Site/App. You may not copy, reproduce, modify, republish, upload, post, transmit, adapt, download, distribute or howsoever deal with any content or material from the Site/App in any form or by any means without Thompson-Song Media’s prior written permission, and you are solely responsible for obtaining such permission before dealing with any content or material that is available on the Site/App.


Warranties And Liability

7 The Site/App, its services and all information provided herein are provided on an “as is” basis without warranties of any kind. We expressly disclaim any warranty, condition, guarantee, term or representation (i) as to the reliability, accuracy, completeness, and validity of any content on the Site/App; (ii) that the functions contained on the Site/App will be secure, uninterrupted or error-free; and (iii) that any defects will be corrected. Any and all such warranties, conditions, terms and representations are specifically excluded. We assume no responsibility for errors or omissions in the materials on the Site/App, including factual or other inaccuracies or typographical errors. You expressly agree that your use and/or access of the Site/App is at your sole risk.

8 You further acknowledge and agree that your access and use of the Site/App is dependent on third party service providers such as internet, network, connectivity or other link providers. Your payment for any product purchased from the Site/App is processed by third party payment system providers and Thompson-Song Media does not retain or process any such payment information. Thompson-Song Media cannot guarantee the security of such third party payment system(s) or any payment data on the Site/App and is not responsible for any acts or omissions of any third parties and disclaims any and all liability in connection with the acts, omissions or defaults of such third parties. Without prejudice to the generality of the foregoing, Thompson-Song Media is not responsible for the results of any credit inquiry, the availability or performance of the Internet, your connection to the Internet or the actions or inaction of any other person or entity, including any internet service provider. By using the Site/App, you expressly relieve Thompson-Song Media from any and all liability in connection with the acts, omissions or defaults of such third parties.

  • To the extent permissible at law: We shall not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any Order;

  • Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for products under such Order.



9 You agree to indemnify us and hold us and our partners, affiliates, subsidiaries, advertising agencies, agents and their employees, officers, directors, and representatives harmless from any claims, losses, and damages, including reasonable attorneys’ fees, arising out of: 

  • Your access of, use of and/or participation in this Site/App; 

  • Breaches of your obligations under these T&Cs; 

  • Your violation of any rights of another person or entity; and/or

  • Your breach of any statutory requirement, duty or law. 



10 We will determine in our sole discretion whether there has been a breach of these T&Cs through your use and/or access of the Site/App. When a breach of these T&Cs has occurred, we may take such action as we deem appropriate, including:-

  • Immediate, temporary or permanent withdrawal of your right to use and/or access the Site/App;

  • Issuing a warning to you;

  • Commencing legal proceedings against you for loss resulting from your breach; and

  • Disclosure to law enforcement authorities of such information as we reasonably deem necessary.

11 We exclude liability for any actions taken in response to breaches of these T&Cs. The responses described above are not exhaustive, and we may take any other action we reasonably deem appropriate.

Orders & Payments

12 You may place an order with us by completing and submitting the order on the Site/App. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site/App, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you.

13 We reserve the right to accept or decline any and all orders received from or through the Site/App in our sole and absolute discretion. 

14 If we are unable to process your order, we will inform you of this. This might be because we have identified an error in the price or description of the product, or because of technical issues.

15 The price payable by you for the product shall be the price of the product listed for sale as stated on the Site/App at the time your order is transmitted to us through the Site/App. We reserve the right to amend the price of any product at any time without giving any reason or prior notice. 



           16 We do not accept returns or exchanges for orders.


Personal Data

17 We may collect, use and disclose personal data that you provide to us to supply the product to you, process your payment for the product, to send you newsletters if you have registered for our mailing list, and other specified purposes. 



18 No Relationship: Neither these T&Cs nor your use and/or access of the Site creates any joint venture, agency, partnership, or employment relationship between you and Thompson-Song Media.

19 Assignment: You may not assign these T&Cs or any rights or obligations under these T&Cs to any party. We may transfer our rights and obligations under these T&Cs to another organisation.

20 Waiver & Severability: The failure of Thompson-Song Media to enforce any right or provision of these T&Cs shall not be deemed a waiver of such right or provision. In the event that any provision of these T&Cs is held to be invalid, illegal or unenforceable, the remaining provisions of these T&Cs shall remain in full force and effect.

21 Third Party Rights: A person who is not a party to this agreement shall have no right to enforce or to enjoy the benefit of any term of this agreement.

22 Governing Law: These T&Cs and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore. 

23 Dispute Resolution: Any dispute arising out of or in connection with this contract, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 1 arbitrator. The language of the arbitration shall be in English. 



24 We may change any content or material on the Site/App at any time. Any of the content or material on the Site/App may be out of date at any given time, and we are under no obligation to update the Site/App. We shall not be liable if for any reason the Site/App, or any portion thereof, is unavailable at any time or for any period. We reserve the right to refuse any and all current or future access to and/or use of the Site/App without prior notice to you.

25 If we decide to change our T&Cs for the Site/App, we will post the revised T&Cs here. Your continued use of the Site/App indicates your assent to the T&Cs as posted. These T&Cs incorporate our Privacy Policy and may be updated from time to time.

Last updated 12 September 2023.